SVP, Enterprise Technology Solutions

Security Service Federal Credit Union • San Antonio, TX

1d

About The Position

SVP, Enterprise Technology Solutions serves as the primary strategic partner to
our CIO in leading the technology organization of one of the nation’s largest
federally chartered credit unions. This highly visible executive role is for an
individual with the ambition and capability to lead multiple high-performing
groups within the IT area, and to assume broader leadership responsibilities.
The SVP oversees the daily execution of our multi-year technology capability
development and delivery roadmaps, ensuring our technology solutions are
scalable, secure, member-centric, and digitally enabled with rapid
speed-to-market. Acting as a critical bridge between executive-level business
strategy and complex technical operations, this leader delivers enabling
technologies that advance organizational objectives. In addition, this role
manages high-level executives across Enterprise Technology, orchestrates
Enterprise Technology wide projects and initiatives, and collaborates across
multifaceted departments to ensure alignment and successful execution. The SVP
collaborates with stakeholders and leads remediation of technology-related
issues across the enterprise, ensuring regulatory requirements are met and risk
is mitigated. Completes any other job-related duties needed to drive our Vision,
fulfill our Purpose, and uphold our Organization’s Values. Executive
Responsibilities Strategic Succession & Leadership: Partners with the CIO to
define the long-term technology vision. Selectively acts as the CIO’s primary
proxy in Board of Directors meetings and Executive Committee sessions, while
gaining institutional context and financial services acumen. Operational
Oversight: Provides leadership to a diverse IT division, with specific executive
oversight over project and business application/solutions design, development,
and delivery functions. Modernization & Innovation: Appropriately leverages
cloud-native architectures, best-in-industry solutions, and advanced Artificial
Intelligence and Machine Learning capabilities to enhance member journey, grow
revenue and drive internal efficiencies. Advances technology solutions for fraud
detection and prevention. Advises and guides credit union leadership decisions
to address organizational agility in a changing, competitive, and regulatory
environment. Regulatory & Risk Stewardship: Serves as a key point of contact for
NCUA examiners. Ensures the credit union remains ahead of FFIEC guidelines and
maintains a robust and effective security posture. Vendor & Ecosystem
Management: Manages high-value strategic partnerships, including core banking
providers, critical applications, and FinTech integrators, to ensure
high-functioning solutions, maximum ROI, and service level compliance.

Requirements

• 10+ years of progressive IT leadership experience, preferably within a large financial institution ($5B+ in assets).
• Deep familiarity with core banking platforms, employee and member-facing technologies, cloud ecosystems, and modern API-driven architectures.
• Bachelor’s degree in Computer Science, MIS, or Business.

Nice To Haves

• An MBA or relevant advanced degree is highly preferred.
• Information Technology or business strategy consulting experience is of additional value.

Responsibilities

• Partners with the CIO to define the long-term technology vision.
• Acts as the CIO’s primary proxy in Board of Directors meetings and Executive Committee sessions
• Provides leadership to a diverse IT division, with specific executive oversight over project and business application/solutions design, development, and delivery functions.
• Leverages cloud-native architectures, best-in-industry solutions, and advanced Artificial Intelligence and Machine Learning capabilities to enhance member journey, grow revenue and drive internal efficiencies.
• Advances technology solutions for fraud detection and prevention.
• Advises and guides credit union leadership decisions to address organizational agility in a changing, competitive, and regulatory environment.
• Serves as a key point of contact for NCUA examiners.
• Ensures the credit union remains ahead of FFIEC guidelines and maintains a robust and effective security posture.
• Manages high-value strategic partnerships, including core banking providers, critical applications, and FinTech integrators, to ensure high-functioning solutions, maximum ROI, and service level compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees