SVP, Enterprise AI & Automation Platforms

Voya Financial • Boston, MA

1d • $312,760 - $390,950

About The Position

The SVP, Enterprise AI & Automation Platforms will own the strategy, development, and operation of Voya’s enterprise AI, automation, intelligence, and data capabilities. The role brings together Enterprise AI and Agentic Platforms, AI-Native Software Engineering, Data Science and Applied AI, Intelligent Automation, Enterprise Intelligence and Knowledge Architecture, and Enterprise Data Platforms and Governance.

Success will be measured by how effectively AI, automation, and data become embedded in how Voya builds software, operates its business, serves customers, and supports associates, while creating scalable capabilities and differentiated business value. The executive will build Voya’s shared enterprise AI platform, establish standards and responsible controls, transform the software development lifecycle, industrialize data science and applied AI, and lead intelligent automation, enterprise intelligence, and data platform modernization.

The role partners with business leaders to prioritize valuable use cases and deliver measurable outcomes. It also builds high-performing teams and grows Voya-owned capabilities while selectively working with technology providers, hyperscalers, implementation partners, and Voya’s Global Capability Center, with effective knowledge transfer that keeps strategic assets and expertise within Voya.

Requirements

• Bachelor’s degree required.
• 15+ years of experience leading technology, engineering, data, AI, automation, or platform organizations.
• Significant executive-level accountability for enterprise transformation initiatives.
• Demonstrated success building and scaling enterprise platforms adopted across large organizations.
• Experience leading AI, automation, or developer platform transformations and translating emerging technology into measurable business outcomes.
• Experience operating in highly regulated industries.
• Strong understanding of AI, automation, software engineering, data management, governance, and enterprise architecture.
• Experience leading geographically distributed teams and capability centers.

Nice To Haves

• Advanced degree.
• Experience building enterprise AI platforms or AI hubs.
• Experience implementing AI-native software development practices.
• Experience deploying enterprise-scale intelligent automation programs.
• Experience building reusable agentic capabilities and enterprise AI services.
• Financial services, insurance, wealth management, retirement, or benefits experience.
• Experience integrating platform, data, and AI capabilities into a unified operating model.
• Demonstrated success building internal capabilities through strategic partnerships and talent acquisition.

Responsibilities

• Build and operate Voya’s Enterprise AI Platform as a shared foundation, including reusable services for model management, orchestration, agents, knowledge retrieval, evaluation, context management, and developer enablement.
• Establish enterprise standards, governance, security, observability, and responsible AI controls, and drive adoption across technology and business teams through a hub-and-spoke operating model.
• Transform the software development lifecycle by embedding AI across architecture, development, testing, deployment, and operations, using reusable tools and standards to improve developer productivity, software quality, and speed to market.
• Lead enterprise Data Science, Machine Learning, and Applied AI capabilities, taking solutions from experimentation through production, including model development, validation, deployment, and monitoring.
• Partner with business leaders to prioritize high-value use cases and deliver measurable business outcomes.
• Lead Intelligent Automation and RPA capabilities, evolving traditional automation toward AI-enabled and agentic workflows across RPA, workflow automation, document processing, process mining, and AI-driven orchestration.
• Define enterprise intelligence, knowledge, and data architecture to support AI, automation, and digital experiences, and build reusable knowledge and intelligence services across customer, associate, advisor, and agent experiences.
• Lead data architecture, engineering, governance, data products, and platform modernization, ensuring enterprise data and intelligence are trusted, governed, secure, explainable, and portable across technology providers.
• Build and lead high-performing teams across AI engineering, platform engineering, data science, automation, intelligence, and data.
• Grow Voya-owned capabilities while selectively leveraging technology providers, hyperscalers, implementation partners, and Voya’s Global Capability Center, ensuring effective knowledge and capability transfer that keeps strategic assets and expertise within Voya.
• Drive enterprise adoption and reuse of AI, automation, data, and intelligence assets, delivering measurable improvements in software delivery, developer productivity, operational efficiency, quality, customer experience, and business performance.

Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) Savings plan with company matching contributions up to 6%.
• Employer-paid Voya Retirement Plan cash balance retirement plan (4%).
• Tuition reimbursement up to $5,250 per year.
• Paid time off, including 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
• 40 hours of paid volunteer time per calendar year.
• Incentive opportunities, which may include annual cash incentives, sales incentives, and/or long-term incentives based on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive