This is a test requisition and applicants should not apply. The role involves handling customer service inquiries and problems via telephone, recording consistent problem areas, and potentially responding to email inquiries. Customer service is the primary function, with calls being basic and routine. A computerized system is used for tracking, information gathering, and troubleshooting. Inquiries may be handled by referring customers to published materials, secondary sources, or more senior staff.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED