Sustainment Engineer/System Administrator

RWD ConsultingBethesda, MD

About The Position

This role involves maintaining and administering servers, databases, applications, and cloud environments that support CQM systems. The Sustainment Engineer/System Administrator will be responsible for monitoring system health, performance, and availability, as well as performing essential maintenance tasks like patching and upgrades. Key responsibilities include managing user access, implementing backup and disaster recovery solutions, troubleshooting system issues, and ensuring compliance with cybersecurity requirements. The position also requires supporting the deployment and sustainment of data platforms, dashboards, and ML solutions, maintaining system documentation, and coordinating with cybersecurity teams for vulnerability management and incident response. Support for audit readiness is also a critical aspect of this role.

Requirements

  • Bachelor’s degree in information technology, Computer Science, Systems Engineering, or related field (or equivalent experience)
  • Minimum 5–8 years of experience in system administration, IT operations, or infrastructure support
  • Experience managing Windows/Linux servers, databases, and enterprise applications
  • Experience with cloud environments (AWS, Azure)
  • Knowledge of networking fundamentals (TCP/IP, firewalls, VPNs)
  • Experience with monitoring tools and system performance tuning
  • Familiarity with DoD cybersecurity requirements (RMF, STIG compliance)

Nice To Haves

  • Experience supporting healthcare or federal IT environments preferred
  • CompTIA Security+ (DoD 8570/8140 compliant)
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified SysOps Administrator
  • Red Hat Certified System Administrator (RHCSA)
  • ITIL Foundation Certification

Responsibilities

  • Maintain and administer servers, databases, applications, and cloud environments supporting CQM systems
  • Monitor system health, performance, and availability (uptime, latency, capacity)
  • Perform patching, updates, and system upgrades in accordance with DoD/DHA policies
  • Manage user access, permissions, and identity controls (CAC/role-based access)
  • Implement and maintain backup and disaster recovery solutions
  • Troubleshoot and resolve system issues, outages, and performance bottlenecks
  • Support deployment and sustainment of data platforms, dashboards, and ML solutions
  • Ensure compliance with DoD cybersecurity requirements (e.g., RMF, STIGs)
  • Maintain system documentation, configuration baselines, and SOPs
  • Coordinate with cybersecurity teams for vulnerability management and incident response
  • Support audit readiness, including system logs, traceability, and accreditation artifacts
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