Sustaining Engineer
About The Position
XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment, thermal management, and liquid cooling systems. We focus on high-performance solutions for data centers, healthcare, clean rooms, life sciences, and other mission-critical environments, driving innovation to reduce carbon footprints and support goals like Net Zero and LEED certification. We are thrilled to operate our cutting-edge U.S. Technology headquarters and manufacturing facility in Mesa, Arizona (opened in 2025), reflecting our rapid growth and commitment to sustainable climate solutions. As part of our rapid U.S. growth, XNRGY Climate Systems is seeking a Sustaining Engineer based in Mesa, AZ to ensure the reliability, serviceability, and continuous improvement of large-scale HVAC and refrigeration systems used in data centers. Reporting to the Service Operations Excellence Manger, this role sits at the intersection of field service, engineering, and quality, acting as the technical bridge between what happens in the field and how the product is designed, assembled, and improved.
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field
- 5+ years in field service, product support, or reliability engineering for mechanical/electrical systems, preferably with mission-critical products such as CRAH units, chillers, or HVAC systems
- Strong troubleshooting skills (electrical, mechanical, controls)
- Experience working directly with field technicians, commissioning teams, or service operations
- Strong communication skills across technical and non-technical stakeholders
- Comfortable working in low-structure, high-ambiguity environments
- Willingness to travel up to 20%
Responsibilities
- Lead technical troubleshooting and provide advanced support across service operations and field activities
- Drive root cause investigations for recurring issues and implement corrective and preventive actions
- Manage commissioning and validation of systems in real-world operating conditions
- Translate field failures into engineering actions, corrective fixes, and product improvements
- Modify product drawings (CAD) to reflect field insights and service improvements
- Develop and improve SOPs, troubleshooting guides, and service documentation
- Support field technicians and service teams with real-time technical guidance and problem resolution
Benefits
- Competitive salary and performance incentives
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Employee Assistance Program
- Generous paid time off
- On-site electric vehicle charging stations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
