Sushi Manager

New Leaf•Santa Cruz, CA

6d•Onsite

About The Position

The Sushi Manager coordinates the activities of workers engaged in ordering, processing, and selling products. This role involves preparing daily schedules, training employees on opening and closing procedures, and maintaining high-profit margins through budget management, sales goals, cost of goods, expenses, price changes, and waste management. The manager is responsible for ensuring high quality and proper quantity of products through effective ordering and receiving. They must also handle customer complaints to ensure repeat business, follow safety work standards, and serve customers with a positive attitude to drive sales. Adherence to the employee handbook, service standards, appearance guidelines, and company standards in food, service, quality, and cleanliness is expected.

Requirements

High School diploma or general education degree (GED); three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.
Ability to apply common sense and understanding to carry out instructions.
Ability to deal with problems and situations that are unexpected.
Ability to communicate in English.

Responsibilities

Prepares daily schedule and directs activities of employees.
Trains or assures in-service training for all employees and documents all training.
Trains employees on all opening and closing procedures for the department.
Maintains high-profit margin by the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes, and waste management.
Assures high quality and proper quantity via proper ordering and receiving either through self or other employees.
Responsible for all employees practicing the same techniques.
Writes up industrial accidents when they occur during the shift; follows proper procedure both from the company and the SB 198 for reporting, documenting, and investigating employee accidents.
Handles all customer complaints in such a manner to assure repeat business no matter the complaint.
Follows safety work standards and reports any safety hazards to supervisors and/or Store Director.
Serves customers with a smile and a willing attitude.
Assures high sales through establishing relationships with customers to ensure repeat business.
Follows the employee handbook at all times, especially on service standards and appearance.
At all times meets and exceeds company standards in food, service, quality, and cleanliness.