Surveyor – Acute Health Facilities
About The Position
The Department of Health and Human Services (DHHS) is hiring a Surveyor to support the mission of promoting health and safety for Maine people. The position coordinates a team of surveyors conducting inspections and investigating complaint allegations at acute-level providers, including hospitals, hospices, and ambulatory surgical centers. The work includes interviewing complainants and witnesses, reviewing records, observing facility practices, and preparing Statements of Deficiencies describing rules or regulations a facility failed to follow. The Surveyor also assists team members in ensuring these statements meet Centers for Medicare and Medicaid Services (CMS) requirements and helps ensure facilities comply with federal and State licensing requirements. The role includes participation in training, including mandatory CMS online training. It requires statewide travel and occasional overnight stays. Occasional early morning, night, or weekend survey work may be necessary. Despite the posting's reference to a supervisory grade, the position does not perform supervisory duties. The Division of Licensing and Certification works to ensure Maine residents receive quality and effective health care and social services through regulatory standards intended to support safe and appropriate outcomes. The position is based in Lewiston, Portland, Augusta, or Bangor and is not eligible for visa sponsorship or STEM OPT extensions.
Requirements
- An eight-year combination of education and/or professional experience in a health care setting.
- Ability to travel statewide and stay overnight occasionally.
- Availability for occasional early morning, night, or weekend survey work.
Nice To Haves
- Experience providing care or services to patients in hospitals.
- Experience working in ambulatory surgical centers, home health care agencies, dialysis facilities, or hospices.
- Excellent verbal and written communication skills.
- Knowledge of federal and state regulatory requirements for acute healthcare facilities.
Responsibilities
- Coordinate a team of surveyors conducting inspections and investigating complaint allegations at acute-level providers, such as hospitals, hospices, and ambulatory surgical centers.
- Interview complainants and witnesses to obtain information about complaint allegations.
- Review records and observe practices in facilities.
- Write Statements of Deficiencies outlining rules and regulations that facilities failed to follow.
- Assist team members in ensuring Statements of Deficiencies comply with CMS requirements.
- Participate in training, including mandatory online training required by CMS.
- Ensure facilities comply with federal and State licensing requirements.
Benefits
- 13 paid holidays and more than three weeks of annual vacation leave, with accrual increasing with years of service.
- Personal leave for overtime-exempt employees.
- 12 days of sick leave per year.
- State-paid employee-only health insurance premiums covering 85%–95%, depending on salary.
- A health insurance premium credit that reduces employee-only premiums by 5% for eligible participants.
- State-paid employee-only dental insurance premiums.
- State contribution equivalent to 14.06% of pay toward MainePERS retirement.
- Gym membership reimbursement of up to $40 per month.
- Health and dependent care flexible spending accounts.
- Eligibility for Public Service Student Loan Forgiveness.
- Employee assistance program through the Living Resources Program.
- Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
- Potential additional unpaid leave under the Family and Medical Leave Act.
- Voluntary deferred compensation through a MaineSaves 457(b) account.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
