Surveyor – Acute Health Facilities

State of Maine•Lewiston, ME

4d•Onsite

About The Position

The Department of Health and Human Services (DHHS) is hiring a Survey Team Coordinator to support its mission to promote health and safety for Maine residents. The position coordinates a team of surveyors conducting inspections and investigating complaints at acute-level providers, including hospitals, hospices, and ambulatory surgical centers. It involves interviewing complainants and witnesses, reviewing records, observing facility practices, and preparing Statements of Deficiencies that identify unmet rules and regulations. The role also helps team members ensure these statements meet Centers for Medicare and Medicaid Services (CMS) requirements, participates in required training, and ensures facilities comply with federal and State licensing requirements. Despite the coordinator title, the position performs no supervisory duties. The position is based in Lewiston, Portland, Augusta, or Bangor and requires statewide travel, including occasional overnight stays. Occasional early-morning, night, or weekend survey work may be necessary. The position is not eligible for visa sponsorship or STEM OPT extensions.

Requirements

Eight-year combination of education and/or professional experience in a health care setting.
Ability to travel statewide and stay overnight occasionally.
Availability for occasional early-morning, night, or weekend survey work.

Nice To Haves

Experience providing care or services to patients in hospitals.
Experience working in ambulatory surgical centers, home health care agencies, dialysis facilities, or hospices.
Excellent verbal and written communication skills.
Knowledge of federal and state regulatory requirements for acute healthcare facilities.

Responsibilities

Coordinate a team of surveyors conducting inspections and investigating complaint allegations at acute-level providers, including hospitals, hospices, and ambulatory surgical centers.
Interview complainants and witnesses to obtain information about complaint allegations.
Review facility records and observe facility practices.
Write Statements of Deficiencies outlining rules and regulations that facilities failed to follow.
Assist team members in ensuring Statements of Deficiencies comply with CMS requirements.
Participate in training, including mandatory online CMS training.
Ensure facilities comply with federal and State licensing requirements.

Benefits

13 paid holidays and 3 or more weeks of annual vacation leave; vacation accrual increases with years of service.
Personal leave for overtime-exempt employees.
12 days of sick leave per year.
State-paid 85%–95% of employee-only health insurance premiums, depending on salary; dependent coverage contributions vary.
A 5% employee-only health insurance premium credit for participation in the applicable program.
State-paid 100% of employee-only dental insurance premiums.
State contribution equivalent to 14.06% of employee pay toward MainePERS retirement.
Gym membership reimbursement of up to $40 per month.
Health and dependent care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance program through the Living Resources Program.
Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
Voluntary deferred compensation through a MaineSaves 457(b) account.
Additional wellness benefits for State employees.