Survey Programmer II - social science survey research

NORC at the University of Chicago•Chicago, IL

41d•Hybrid

About The Position

NORC at the University of Chicago is seeking a Survey Programmer II to join our IT Data, Architecture, and Intelligent Systems Department. This role will focus on the technical design and programming of NORC questionnaires, and will also be involved in code reviews, walk-throughs, and working on cross-functional teams. This position is dedicated to working on NORC's client projects. The Data, Architecture, and Intelligent Systems group provides technology services to our staff and clients, aiming to deliver professional, high-quality solutions to advance social science research.

Requirements

Bachelor’s degree or equivalent work experience required.
At least four (4) years of experience in all phases of survey questionnaire development and/or programming with CATI/CAPI/CAWI programming survey engines such as Unicom Intelligence (formerly IBM SPSS Dimensions/MR Interview), Voxco, Confirmit/Forsta Plus, Decipher or Blaise.
Experience with SDLC (Survey Development Life Cycle), including requirements, design, implementation, build and release, and production support.
Familiarity with social science research or survey methodology and/or market research.
Understanding of key business functions in survey data collection, including sample management and telephone scheduling concepts.
Excellent written and oral communication skills.
Strong math, logic, and analytical skills.
Familiarity with HTML, CSS & JavaScript.

Nice To Haves

Working knowledge of Voxco or Unicom Intelligence (MR Interview) programming, as well as work experience in an environment favoring those solutions.
Familiarity with other survey tools such as Qualtrics or Dooblo.
Understanding of survey methodology, including content development, data concerns, respondent engagement, reducing respondent burden, and interviewing techniques.
Familiarity with SQL commands and relational databases.
Knowledge of other programming languages, such as PowerShell, VBScript, Python, or C#.
Practical use of Git for source control and Jira for issues tracking.
Experience with automation tools, such as Rundeck, Jenkins, or other schedulers.
Familiarity with SAS, SPSS, or other dataset management platforms.

Responsibilities

Design, program, and test survey solutions to project specifications.
Script surveys on one of our four platforms depending on data collection mode and project needs.
Conduct design walk-throughs and code reviews.
Contribute to and maintain process improvements.
Work on cross-functional project teams.

Benefits

Generously subsidized health insurance, effective on the first day of employment
Dental and vision insurance
A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
Group life insurance, long-term and short-term disability insurance
Generous paid time off
Holidays
Paid parental leave
Bereavement leave
Tuition assistance
An Employee Assistance Program (EAP)