Survey Administration & Data Analysis Specialist

Job Summary: T3i•San Antonio, TX

About The Position

T3i is seeking Survey Administration & Data Analysis Specialists to administer surveys, collect and process feedback, and maintain accurate information supporting Air Force Basic Military Training. Specialists help ensure trainee and instructor concerns reach designated authorities promptly and provide verified, consistently structured records for analysis and leadership reporting. The position requires sound judgment, careful handling of sensitive information, and the ability to perform survey proctoring, physical collection, transcription, data-quality checks, and routine digital processing. Advanced statistical analysis and clinical interpretation are performed by the program’s qualified analysts. This opportunity is contingent upon contract award. The role involves coordinating scheduled surveys and feedback collection across training facilities, reviewing and classifying feedback under approved procedures, immediately escalating urgent allegations or safety concerns, and maintaining accurate documentation and controlled records. Specialists transcribe and validate feedback, clean and reconcile routine data, and support established reporting products and authorized workflows. The position includes recurring travel between training facilities, walking and stair climbing for collection routes, and a required HireRight background check and drug screening. Candidates must also meet applicable Government installation and information-system access requirements, including required background investigation and credentialing.

Requirements

Demonstrated experience in survey administration, records processing, data entry, administrative operations, or a comparable role requiring accuracy and handling of sensitive information.
Proficiency in Microsoft Office, including Excel sorting, filtering, tables, and basic formulas.
Ability to follow structured data-entry and validation procedures, reconcile records, and identify missing, inconsistent, or duplicate information.
Strong reading comprehension and ability to transcribe handwritten material accurately without changing its meaning.
Sound judgment and ability to recognize and immediately escalate urgent information under established procedures.
Strong interpersonal skills and ability to explain survey instructions clearly and interact professionally in a military training environment.
Ability to manage competing assignments, maintain reliable records, and protect confidential information.
Ability to travel between training facilities and perform recurring walking and stair-climbing duties associated with assigned collection routes, with or without reasonable accommodation.
Must pass a HireRight background check and drug screening.
Must be able to meet applicable Government installation and information-system access requirements, including required background investigation and credentialing.

Nice To Haves

At least two years of relevant survey, records-management, data-processing, or military administrative experience.
Experience with Qualtrics, Cerego, or comparable survey-administration tools.
Experience using Excel lookups, pivot tables, Power Query, or comparable tools for cleaning and reconciling data.
Experience maintaining Power BI, Envision, or other established reporting products.
Familiarity with SharePoint, automated intake workflows, exception logs, or routine data imports.
Experience handling Privacy Act, PII, or CUI information.
Experience supporting military training, sensitive feedback, or time-critical notification processes.

Responsibilities

Coordinate and proctor scheduled trainee, instructor, safety and well-being, and special-interest surveys; reconcile participation and prepare required session and after-action records.
Collect paper feedback through scheduled multi-facility routes and monitor authorized electronic queues during assigned operating windows.
Support survey operations using Government-approved tools, including Qualtrics and Cerego where applicable.
Review and classify feedback under approved procedures and immediately notify designated authorities of urgent allegations or safety concerns without waiting for routine transcription or analysis.
Record source attribution, notification, acknowledgment, custody, escalation, and current status; support tracking through authorized Government disposition.
Transcribe handwritten comments and verify entries against original records; accurately capture required dates, organizational fields, categories, and other approved metadata.
Clean and standardize routine data, identify missing or duplicate records, reconcile counts, and load verified information into approved systems using established procedures.
Monitor processing backlogs, meet assigned deadlines, document exceptions, and elevate discrepancies requiring supervisory or technical resolution.
Maintain controlled physical and electronic records in accordance with approved access, retention, Privacy Act, PII, and CUI procedures.
Produce basic summaries and maintain established reports or visualizations within demonstrated qualifications and assigned capacity.
Cross-train for collection, processing, and coverage duties; designated specialists may perform approved reruns, routine workflow checks, and documented recovery after training and demonstrated proficiency.
Identify duplicate entry, recurring errors, and inefficient handoffs and recommend improvements to the Data Operations Manager.