Surveillance Supervisor

Caesars Southern Indiana•Elizabeth, NJ

3d•Onsite

About The Position

Responsible for overseeing the daily operations and personnel of the Surveillance Department, and the compliance of all regulatory, departmental, and company policies. Organizes and directs all shift operations and personnel of the Surveillance Department. Ensures compliance of all regulatory, departmental, and company policies. Responsible for training, developing, motivating, evaluating, and supervising staff on assigned shift to ensure team members receive adequate guidance and resources to accomplish established objectives. Supervises the flow of accuracy of all communications outside the department while on duty. Monitors gaming and non-gaming operations through video surveillance. Safeguards the company, team members, guests and assets. Develops and maintains a thorough knowledge of all regulatory, departmental, and company policies and monitors for compliance throughout property. Identifies and investigates any instances of cheating, theft, fraud, and other illegal or suspicious activities or persons. Maintains a thorough knowledge of all casino games, cheating methods, and known cheaters or persons of interest. Works closely with all departments and the Indiana Gaming Commission to provide the best service and safety for all team members and guests. Upholds the highest level of confidentiality, integrity, and professionalism at all times. Other duties as assigned.

Requirements

High school diploma or equivalent is required.
Must be 21 years of age.
Must be able to perform basic mathematical functions and be proficient with the use of personal computers.
Must be detailed oriented with great verbal and written communication skills.
Must have strong organizational and analytical skills.

Nice To Haves

A minimum of 3 years Surveillance experience in a casino environment preferred.

Responsibilities

Organizes and directs all shift operations and personnel of the Surveillance Department.
Ensures compliance of all regulatory, departmental, and company policies.
Responsible for training, developing, motivating, evaluating, and supervising staff on assigned shift to ensure team members receive adequate guidance and resources to accomplish established objectives.
Supervises the flow of accuracy of all communications outside the department while on duty.
Monitors gaming and non-gaming operations through video surveillance.
Safeguards the company, team members, guests and assets.
Develops and maintains a thorough knowledge of all regulatory, departmental, and company policies and monitors for compliance throughout property.
Identifies and investigates any instances of cheating, theft, fraud, and other illegal or suspicious activities or persons.
Maintains a thorough knowledge of all casino games, cheating methods, and known cheaters or persons of interest.
Works closely with all departments and the Indiana Gaming Commission to provide the best service and safety for all team members and guests.
Upholds the highest level of confidentiality, integrity, and professionalism at all times.
Other duties as assigned.