GSOC Security Officer - Surveillance

GardaWorld • San Diego, CA

10d • Onsite

About The Position

GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Global Security Operations Center Operator? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Operator – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

Requirements

• Be authorized to work in the U.S.
• 2+ years in a GSOC, emergency dispatch (911), corporate security, or military/law enforcement operations center.
• High school diploma required
• Advanced proficiency in Microsoft Office 365.
• Ability to distill complex, high-pressure situations into calm, concise verbal and written briefs for executive leadership.
• Must be comfortable working in a 24/7 environment.
• Requires high “situational awareness” and the ability to pivot between mundane tasks and high-stress emergencies instantly.
• CPR/First Aid/AED Certifications
• Strong report writing skills
• Sharp visual activity and exceptional concentration skills
• Strong proficiency with technology
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state security license (BSIS Guard Card) and additional 32hr. BSIS security trainings (Additional security training can be obtained during the hiring process)

Nice To Haves

• Bachelor’s degree in Criminal Justice, International Relations, or Emergency Management highly preferred.
• Demonstrated experience with Enterprise Security Risk Management (ESRM) software, preferred.
• Direct experience with Symmetry, Exacqvision, Proxyclick, Ontic, and Everbridge.
• Familiarity with data visualization tools to track security trends.
• Experience working with or alongside a federal, state, or corporate fusion center. Understanding of the “all-crimes, all-hazards” fusion center methodology and information-sharing protocols (e.g., 28 CFR Part 23) is a strong differentiator.
• WAVR-21 certification preferred

Responsibilities

• Monitor integrated security systems, including CCTV and Access Control (Symmetry/Proxyclick), to proactively identify security breaches, life-safety threats, or facility anomalies.
• Act as the central “Air Traffic Control” during emergencies. Dispatch local security teams, coordinate with emergency services (911), and provide clear instructions to employees during medical emergencies or active threats.
• Operate within an integrated intelligence-sharing framework aligned with the Fusion Center Model, facilitating real-time collaboration between internal security teams, law enforcement partners, and government agencies. Aggregate, analyze, and disseminate threat intelligence across physical and digital domains to enable proactive, all-hazards risk mitigation for Intuit’s global footprint.
• Utilize Open-Source Intelligence (OSINT) tools (e.g., Dataminr, Ontic) to monitor geopolitical unrest, weather events, and travel risks that could impact Intuit’s global workforce or supply chain.
• Execute mass notification protocols (Everbridge) to deliver timely, accurate safety alerts to thousands of employees and C-suite stakeholders during critical events.
• Support investigations by auditing access logs and video footage to protect against unauthorized physical access to sensitive data centers and labs.
• Ensure the accurate and reliable application of formal behavioral models, such as the Workplace Assessment of Violence Risk (WAVR-21), to guarantee inter-rater reliability and defensible risk assessments in all insider threat and path-to-violence cases.
• Maintain high-standard shift logs and draft comprehensive Incident Reports that provide actionable data for the Global Security leadership team.
• Perform routine “virtual patrols” and system checks to ensure all security hardware and software are functioning at 100% capacity.

Benefits

• A comprehensive benefits package including medical, dental, and vision insurance plans
• a 401(k) retirement savings plan with employer matching contributions
• paid holidays
• disability coverage
• life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED