Security Officer GSOC Operator

Allied Universal•Upper Saucon, PA
•Onsite

About The Position

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Requirements

  • Candidates must be at least 21 years of age
  • Minimum of one year of security experience
  • Prior supervisory experience
  • Prior experience with access control systems and badge management
  • Experience with alarm panel systems
  • Proficient in using computers or tablets for daily tasks
  • Hold a valid CPR certification
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • Minimum of two (2) years of military, law enforcement, government, or security experience
  • Applicants will be subject to a background investigation
  • A valid driver’s license will be required for driving positions only

Responsibilities

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company’s employees

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments
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