Surveillance - Surveillance Operator - Full-Time
Churchill Downs Incorporated•Oxford, ME
•Onsite
About The Position
Oxford Casino Hotel, part of Churchill Downs Incorporated, is seeking a Surveillance Operator to join their team. The casino offers a variety of gaming options, dining, and a hotel. The core values of the casino are safety, cleanliness, compliance, and friendliness, aiming to create a positive experience for team members and guests. The Surveillance Operator will observe all areas of the property for suspicious behavior, report procedural infractions and criminal activity, and focus on asset/revenue protection.
Requirements
- Must be 18 years of age or older.
- Excellent verbal and written communication skills.
- Ability to multitask and respond to telephone and radio traffic.
- Excellent attention to detail and observational skills.
- Knowledge of basic computer skills required.
- High school diploma or equivalent.
- Must be able to obtain and maintain a valid gaming credential issued by the Maine Gambling Control Unit (MGCU).
Nice To Haves
- Knowledge of video surveillance software is preferred but not required.
- Experience in surveillance, security, or related field preferred.
Responsibilities
- Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal.
- Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness.
- Monitors all company assets as well as property employees and guests for procedural violations.
- Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel.
- Dispatches security officers as needed throughout the facility to monitor conduct.
- Maintains cleanliness of workstations and equipment.
- Develop detailed and accurate logs or reports as required.
- Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct.
- Maintain knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures.
- Performs other related duties as assigned.
- Develop Table Games knowledge to effectively observe any cheating or suspicious behavior.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
