Surveillance Officer Agent - Full Time (The Vanderpump LV)
About The Position
The Agent protects the assets of the Casino through the use of gaming and surveillance cameras. Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs. Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations. Make recommendations and enforce state and federal regulations. Adheres to all department, company and State regulations, policies and procedures. Performs additional duties as assigned. Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.
Requirements
- Must be 21 years of age.
- Ability to interface effectively with public and co-workers.
- High school diploma or equivalent.
- High School diploma required or equivalent required.
- Satisfactorily completes 90-day surveillance training program.
- Must have the ability to operate a CCTV system.
- Strong communication skills required, both verbal and written.
- Must be able to work a flexible schedule to include nights, weekends and holidays.
- Is able to work in smoke filled environment and is able to sit and stand for prolonged periods of time.
- Able to change schedule with short notice.
- Must be able to obtain and maintain the appropriate license through the Gaming Control Board.
Nice To Haves
- Preferred one year of games surveillance experience.
- Neat, professional appearance with good personal hygiene.
- Friendly, outgoing personality.
- Preferred Knowledge of all Casino/Hotel operations.
- Prior experience in a security, casino or surveillance related field preferred.
Responsibilities
- Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs.
- Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
- Make recommendations and enforce state and federal regulations.
- Adheres to all department, company and State regulations, policies and procedures.
- Performs additional duties as assigned.
- Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills.
- Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
- Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
- Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures.
- Provides training assistance to new employees.
- Interaction with law enforcement and courtroom.
- Will abide by all the State Gaming Board Regulations and all Harness Racing Commission Regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
