Surveillance Observer

Lake of the Torches Resort & Casino • Lac du Flambeau, WI

12d • Onsite

About The Position

The primary responsibility of this position is to perform a variety of surveillance activities to assist in ensuring the safety and well being of guests, associates and Lake of the Torches Resort Casino properties. This includes monitoring, observing, documenting, and reporting any violations of operational procedures, criminal or civil statutes, gaming compacts, internal controls, and tribal gaming commission regulations. The role also involves ensuring all surveillance systems are operational, continuously monitoring all properties with an emphasis on money handling and table game areas, and recording and submitting various reports. The Surveillance Observer provides documentary evidence to relevant agencies and may be required to provide depositions or courtroom testimony when necessary.

Requirements

• A High School education or equivalent is required.
• A minimum of two years prior experience working in a gaming environment is required.
• Must possess excellent interpersonal and communication skills.
• Must be familiar with PC’s.
• Must be able to manage and maintain confidential and sensitive information with diplomacy and tact.

Nice To Haves

• Prior experience in a surveillance or security position is desirable.

Responsibilities

• Monitors, observes, documents and reports any violations of the Lake of the Torches Resort Casino operational procedures, criminal or civil statues, Lac du Flambeau Tribal/State gaming compacts, property, tribal or state internal controls, tribal gaming commission regulations or ordinances.
• Is responsible for ensuring that all surveillance systems are operational and functioning and issues repair orders in a timely manner.
• Continuously monitors all Lake of the Torches Resort Casino properties with an emphasis on money handling and table game areas.
• Records and submits surveillance observation, special observation, incident and accident reports occurring during the shift for review and action by the surveillance supervisor or surveillance manager.
• Provides surveillance manager, security officer, chief executive officer, gaming commission, tribal council or law enforcement agencies with documentary evidence of potential gaming crimes protected.
• Is responsible for providing depositions or courtroom testimony when necessary.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED