Surveillance Investigator

Allied Universal • San Clemente, CA

13d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The role aims to confirm claimants’ current activities and capabilities to assist with insurance claim administration. Investigations may involve workers’ compensation, general liability, property and casualty, and disability coverage. The investigator documents observations and relevant information, works independently, and maintains confidentiality while following legal and ethical standards. Multiple positions are available.

Requirements

• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training/orientation course after an offer.
• At least one year of verifiable work experience, preferably in investigations or a protective service-related field.
• Valid driver’s license and at least one year of driving experience.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to handle stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
• Use surveillance techniques and equipment to covertly monitor subjects.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards while conducting surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrued initially at 3.08 hours biweekly; unused vacation is paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED