Surveillance Investigator

Frasco Inc • Oakland, CA

8d • Onsite

About The Position

This is a full-time, billable hours, non-exempt position for a Surveillance Investigator. The role offers paid investigator training to help launch a career in fraud investigation and real-world surveillance. The company, Frasco, has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional offices nationwide. They emphasize a vibrant company culture driven by core values of integrity, innovation, and excellence, fostering a supportive and collaborative environment where every individual is valued. They are committed to diversity and inclusion and encourage applications from all backgrounds. The role involves making a meaningful impact and thriving in a positive, respectful workplace.

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily
• Valid driver’s license with good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Nice To Haves

• High school diploma or associate’s degree in criminal justice or related field
• Military background
• Insurance or investigations experience

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match
• Paid training
• Paid administrative time
• Mileage reimbursement
• Travel time compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree