Surveillance Agent

Blue Chip Casino Hotel Spa•Michigan City, MI

5d•Onsite

About The Position

Responsible for monitoring the activities of the casino floor (table games, slots, cages and count room). Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities. Performs all activities and job duties in accordance with the department policies and procedures, Internal Control regulations and the Indiana Gaming Laws and Rules. Acquires a thorough knowledge of all table games, gaming functions and methods of cheating/theft. Develops the ability to observe all gaming areas from a Surveillance perspective. Acquires knowledge of all other department’s procedures and is alert for deviations from the Internal Controls and the Indiana Gaming Laws and Rules. Reports all deviations to Lead Agent, Surveillance Supervisor and/or Director. Is alert for any act of a suspicious and/or illegal nature and advises Lead Agent, Supervisor and/or Director when any such activity is observed. Performs close watches on casino areas and/or employees as directed by the Lead Agent, Supervisor and/or Director. Makes entries on the Daily Shift Report and writes Surveillance Reports as necessary. Obtains a strong working knowledge of all equipment used by the department.

Requirements

Good observation skills
Math skills
Report writing skills

Nice To Haves

Thorough knowledge of casino games, regulations and knowledge of game cheating/theft methods and related illegal activity
Asset protection or loss prevention experience
High school diploma

Responsibilities

Monitor the activities of the casino floor (table games, slots, cages and count room).
Utilize surveillance equipment to respond to, identify and record questionable activities.
Perform all activities and job duties in accordance with department policies and procedures, Internal Control regulations, and Indiana Gaming Laws and Rules.
Acquire a thorough knowledge of all table games, gaming functions, and methods of cheating/theft.
Develop the ability to observe all gaming areas from a Surveillance perspective.
Acquire knowledge of all other department’s procedures and be alert for deviations from Internal Controls and Indiana Gaming Laws and Rules.
Report all deviations to Lead Agent, Surveillance Supervisor and/or Director.
Be alert for any act of a suspicious and/or illegal nature and advise Lead Agent, Supervisor and/or Director when any such activity is observed.
Perform close watches on casino areas and/or employees as directed by the Lead Agent, Supervisor and/or Director.
Make entries on the Daily Shift Report and write Surveillance Reports as necessary.
Obtain a strong working knowledge of all equipment used by the department.