Surplus and Events Technician II

Wake Forest University • Winston Salem, NC

11d • Onsite

About The Position

Under the general supervision of the manager, this position assists in, supports, and provides oversight of the work assigned to the Surplus and Event staff. It leverages positivity and coaching measures to achieve and maintain satisfactory performance. This position is considered a subject matter expert and is expected to assist in the leadership and mentorship of other Surplus and Event technicians while providing excellent, collaborative, customer-focused service. The role is responsible for assisting with the movement, setup, breakdown, and storage of University surplus items, relocation of assets for campus moves, and campus events. This position must provide consistently high levels of customer service and possess strong interpersonal skills to maintain effective working relationships with university customers across all levels. This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.

Requirements

• High school diploma, or GED with two years of related experience, or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Ability to communicate effectively in the English language sufficient to perform the duties of the position.
• Possesses strong interpersonal skills to maintain effective working relationships with university customers across all levels.
• Excellent time management and organizational skills.
• Must be flexible and adaptable to work as part of an integrated team to achieve goals and objectives.
• Must be able to meet the requirements of the University's automobile insurance, must have a valid driver’s license, and must have reliable transportation to and from work.
• Basic understanding and knowledge of techniques, tools, and equipment, as well as all required safety precautions.
• Ability to work a flexible schedule with the potential of overtime, including nights, weekends, and holidays.
• Familiarity with Microsoft (Excel, Word, and PowerPoint), Google Drive, Google Calendar, and any web browser.
• Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Nice To Haves

• Ability to drive and safely operate heavy equipment such as box trucks, pick-up trucks, and forklifts.
• Familiarity with generators and light towers.

Responsibilities

• Assist with surplus management, including the collection, transportation, and delivery of University surplus goods as needed.
• Assist the manager with oversight of daily staff and operations.
• Assist with moving furniture/equipment needed for faculty and staff work location changes, as well as resetting room furniture in residence halls as needed.
• Temporarily relocate furniture and other campus equipment for events.
• Assist in the delivery, setup, breakdown, movement, and storage of event-related supplies and equipment for indoor and outdoor events, both on and off Reynolda campus, such as: Trash and recycling cans, power cords, cable covers, event-specific supplies, tables, chairs, podiums, stages, stanchions, signs, coat racks, flooring, stairs, and other requested equipment.
• Operate material-handling equipment, including pallet jacks, dollies, carts, and other moving equipment.
• Operate large box trucks, standard-size trucks, and gas-operated ‘golf-cart’ vehicles.
• Staff, organize and assist during open surplus hours each week.
• Complete assigned work via the work order system, inputting hours and notes as needed.
• Clean and maintain workspaces and warehouse facilities, including sweeping, mopping, dusting, trash removal, bathroom upkeep, and other general maintenance as assigned.
• Regularly service propane fire pits and heaters.
• Serve as the main point of contact in the absence of the Manager.
• Assist the Manager in decision-making for future projects, event rentals, and supplies.
• Follows all University and departmental policies and procedures.
• Report any safety concerns to the appropriate Supervisor and the Director of Environmental Health and Safety if necessary.
• Keep work vehicles clean and in good operating condition.
• Perform other related duties as assigned.
• Update work orders with hours and notes promptly via Asset Essentials and tablet.

Benefits

• The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
• Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or [phone].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED