Surgery Scheduler Coordinator II-Fort Worth, Tx

The US Oncology Network•Fort Worth, TX

21h•Onsite

About The Position

The US Oncology Network is looking for a Surgical Support Coordinator to join our team at Texas Oncology! This position will support the three physicians at our Fort Worth Cancer Center, 500 South, Henderson St, Ft Worth, Tx 76104 location. Typical work week is Monday through Friday 8:00a - 4:30p, can be flexible with 1 hour lunch vs 30 min or start time earlier. At Texas Oncology we strive to work for each patient success in their cancer journey. We work through each barrier whether it is insurance, transportation, social or financial care to ensure the best care possible for our patients. If you want to have purposeful work and make a difference in our community then you will want to work here. Scheduling of physician surgeries with hospital systems. Professional email communications, ability to learn each physician preferences and create an efficient patient experience and workflow surrounding communication and appt setting. Working in a variety of different portals effectively. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Requirements

High School diploma or equivalent required.
Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience.
Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures.
Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position

Nice To Haves

Clinical experience as a medical assistant or surgery scheduler preferred
Knowledge of multiple PMS and EHR platforms preferred.
Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.

Responsibilities

Effectively oversee and manage the continuum of surgical case coordination within department standards
Coordinate, schedule, and authorize pre-operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X-Ray) as ordered
Effectively coordinates surgical cases between patients, co-surgeons, vendors, first assists, and facilities
Ensure that reports (e.g pathology, post-operative note, etc) are captured in the chart
Reviews and confirms with patients all surgical details and any pre-appointment instructions or protocols (e.g. arrival, bowel prep, etc.)
Requests, reviews, and audits to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement
Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery
Manages physician operating room (OR) blocks with surgical facilities in accordance with facility policy
Accurately documents/updates patient records in designated systems to ensure all parties have accurate information
Provides support and information to providers to problem solve and manage complex administrative issues
Maintains strictest confidentiality; adheres to HIPAA guidelines/regulations
Other duties as requested or assigned