Surgery Scheduler Coordinator II-Fort Worth, Tx

The US Oncology Network•Fort Worth, TX
•Onsite

About The Position

The US Oncology Network is looking for a Surgical Support Coordinator to join our team at Texas Oncology Fort Worth Cancer Center. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Our mission is to use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Requirements

  • High School diploma or equivalent required.
  • Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience.
  • Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
  • Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures.
  • Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position

Nice To Haves

  • Clinical experience as a medical assistant or surgery scheduler preferred
  • Knowledge of multiple PMS and EHR platforms preferred.
  • Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.

Responsibilities

  • Effectively oversee and manage the continuum of surgical case coordination within department standards
  • Coordinate, schedule, and authorize pre-operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X-Ray) as ordered
  • Effectively coordinates surgical cases between patients, co-surgeons, vendors, first assists, and facilities
  • Ensure that reports (e.g pathology, post-operative note, etc) are captured in the chart
  • Reviews and confirms with patients all surgical details and any pre-appointment instructions or protocols (e.g. arrival, bowel prep, etc.)
  • Requests, reviews, and audits to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement
  • Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery
  • Manages physician operating room (OR) blocks with surgical facilities in accordance with facility policy
  • Accurately documents/updates patient records in designated systems to ensure all parties have accurate information
  • Provides support and information to providers to problem solve and manage complex administrative issues
  • Maintains strictest confidentiality; adheres to HIPAA guidelines/regulations
  • Other duties as requested or assigned
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