Surgical Services Patient Support Specialist

Cataract and Laser InstitutePlainfield, IN
Onsite

About The Position

This role involves performing essential daily duties as a Technician and/or Patient Services representative within Surgical Services. The position requires a commitment to the organization's Values, Standards of Conduct, Standards of Care, and Vision for Life principles.

Requirements

  • High school graduate, or equivalent
  • Proficient in EHR, including exceptional keyboarding skills
  • Excellent interpersonal, written, and verbal communication skills
  • Detail oriented with strong organizational skills
  • Quality of work reflects efficiency and accuracy
  • Ability to obtain knowledge and skills on the job or through educational courses
  • A strong commitment to helping people
  • Polite, professional, and courteous
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
  • Staff members are required to meet training expectations within the initial 90-day probationary period.

Nice To Haves

  • Previous experience in an optometry environment is preferred
  • Obtaining certification through an optometric certification program is encouraged.

Responsibilities

  • Perform essential daily duties per the requirements and responsibilities of the position being performed: Technician and/or Patient Services.

Benefits

  • Mileage paid every two weeks
  • Company paid certification opportunities
  • Training in three aspects of a primary care practice
  • Employee Career Development Program
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