Surgical Scheduling Coordinator

Urology Specialists•Concord, NC

About The Position

We are seeking a Surgical Scheduling Coordinator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clinical excellence.

Requirements

High school diploma or GED required
Minimum 2 years working in a medical office or surgical scheduling role
Proficiency with electronic medical records (EMR) systems

Nice To Haves

Associate or bachelor's degree in healthcare administration or a related field
Experience working with hospital systems, surgical teams, or ambulatory surgery centers preferred
Strong interpersonal and communication skills

Responsibilities

Schedule and coordinate surgeries and in-office procedures for providers across hospital and clinical locations.
Manage follow-up procedures and appointments and monitor changes to daily or weekly surgery schedules.
Obtain all necessary authorizations and referrals and document all authorizations before surgery
Provide patients and families with accurate, clear information regarding surgical procedures, preparation instructions, and financial responsibilities.
Collect and explain financial estimates, balances, or pre-payment requirements ahead of procedures
Manages and maintains medical records, including patient charts, test results, and other important medical information.
Assists with patient education and provides information on medical conditions, treatment plans, and preventative care measures.
Answers, triages and responds timely to calls and messages.