Surgical Scheduling Coordinator II-MSW-FT Days

Mount Sinai Health SystemNew York, NY
Onsite

About The Position

Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

Requirements

  • HS/GED
  • 3 years of scheduling experience
  • 2 years of experience in a clinical setting, preferably in a medical practice environment.
  • MS Office Suite: Basic
  • Basic MS Word (Word, Excel), Outlook
  • Excellent written and oral communication skills
  • Excellent customer relations
  • Exceptional attention to detail and accuracy

Nice To Haves

  • Associate degree preferred
  • Certification as a Medical Assistant from an approved school preferred
  • Knowledge of IDX and Cerner systems helpful

Responsibilities

  • Responsible for the coordination of all OR surgeries and procedures.
  • Monitors front office workflow and make adjustment to ensure optimum delivery of service.
  • Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
  • Responsible for obtaining patient medical clearance.
  • Resolve patient issues or answer questions regarding policies and procedures.
  • Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
  • Schedules post-op follow up visits with providers.
  • Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
  • Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
  • Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
  • Recording of hospital reservation and pre-admit data in CERNER system.
  • Perform other duties and responsibilities as assigned.

Benefits

  • The salary range for the role is $23.01 - $34.52 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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