Surgical Scheduling Coordinator II - Urology

Mount Sinai Health System•New York, NY

1d•Onsite

About The Position

The Surgical Scheduling Coordinator II is responsible for the daily scheduling of DAS and Ambulatory OR surgery/procedures for both adult and pediatric patients. This role provides support to front office operations to ensure a smooth flow of patient care, including registration, scheduling, and pre/post-operative follow-up calls. The coordinator will contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing and actively participate in process improvement initiatives to ensure coordinated care.

Requirements

3 years of scheduling experience
2 years of experience in a clinical setting, preferably in a medical practice environment

Nice To Haves

Associate degree preferred
Certificate in Medical Technology preferred
Certificate in ICD-9 preferred
Certificate in CPT coding preferred

Responsibilities

Responsible for the coordination of all OR surgeries and procedures.
Monitors front office workflow and make adjustment to ensure optimum delivery of service.
Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
Responsible for obtaining patient medical clearance.
Resolve patient issues or answer questions regarding policies and procedures.
Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
Schedules post-op follow up visits with providers.
Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
Recording of hospital reservation and pre-admit data in CERNER system.
Perform other duties and responsibilities as assigned.