Surgical Scheduler

Cynet Systems•Newton, MA
•Onsite

About The Position

The Surgical Scheduler will perform front desk, reception, and general administrative duties. This role is responsible for coordinating surgical procedures, scheduling patient appointments, and managing referrals, insurance verification, prior authorizations, and specialty testing coordination. The ideal candidate will have strong communication skills and experience in a healthcare setting.

Requirements

  • High School graduate or equivalent required.
  • 5+ years of experience in an administrative role, preferably in a healthcare setting.
  • 1-2 years of experience supporting senior-level staff preferred.
  • Surgical Coordination experience.
  • Surgical Coordination.
  • Administrative Support.
  • Insurance Verification.
  • Prior Authorizations.
  • Calendar Management.
  • Record Maintenance.
  • Strong verbal and written communication skills.
  • 5+ years of administrative experience.
  • Surgical scheduling background.

Nice To Haves

  • Associate's degree preferred.

Responsibilities

  • Perform front desk, reception, and general administrative duties.
  • Coordinate surgical procedures and schedule patient appointments.
  • Manage referrals, insurance verification, prior authorizations, and specialty testing coordination.
  • Answer and triage phone calls, relay messages, and provide routine information.
  • Support providers with calendar management and expense reconciliation.
  • Assist with special projects and other administrative duties as assigned.
  • Manage provider schedules, appointments, meetings, and travel arrangements.
  • Prepare, review, and maintain reports, presentations, correspondence, and other documents.
  • Coordinate meetings, including scheduling, agenda preparation, note-taking, and follow-up.
  • Serve as a liaison between providers, staff, patients, and external stakeholders.
  • Organize and maintain electronic and physical records.
  • Oversee office supply inventory and coordinate equipment maintenance and IT support needs.
  • Assist with the planning and execution of projects, events, and departmental initiatives.
  • Monitor project timelines and help ensure deadlines are met.
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