Surgical Scheduler

Quadrant, Inc. • Baltimore, MD

3d • Onsite

About The Position

The Surgical Scheduler will be responsible for assisting with the day-to-day operations of the office and enhancing patients/customers experience by providing clerical/technical support. This role involves greeting patients at the front desk reception area, ensuring they have signed in and have all necessary and up-to-date insurance information. The Surgical Scheduler will properly handle incoming calls, take complete messages with accurate information, and schedule patient appointments by adhering to scheduling guidelines. Additionally, they will verify appointments, print schedules, update patient information as necessary, and review schedules for cancellations/no-show appointments.

Requirements

• 2+ years of experience as a surgical scheduler in a busy medical office
• Surgical Scheduling experience
• Great attitude and be reliable
• EMR experience is a must
• Experience with Microsoft Outlook
• Sound judgment, good communication and business acumen skills
• Able to multi-task

Nice To Haves

• EPIC EMR strongly preferred

Responsibilities

• Assisting with the day-to-day operations of office
• Enhancing patients/customers experience by providing clerical/technical support
• Greeting patients at front desk reception area, ensuring that the patient has signed in and has all necessary and up to date insurance information
• Properly handling incoming calls; take complete messages with accurate information using message intake form
• Scheduling patient appointments by adhering to scheduling guidelines
• Verifying appointments, print schedules, update patient information as necessary
• Review schedules for cancellations/No show appointments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed