Surgical Scheduler
Healthcare Outcomes Performance Company•Fort Myers, FL
•Onsite
About The Position
We are seeking an experienced Surgical Scheduler to support an orthopedic surgeon. This role involves coordinating and scheduling procedures, managing patient interactions, handling necessary paperwork, and ensuring all medical clearances and authorizations are obtained. The position requires strong organizational skills, knowledge of medical terminology and insurance procedures, and the ability to maintain confidentiality.
Requirements
- High school diploma or equivalent
- Medical Terminology
- Competent use of computer systems, software and 10-key calculators
- Strong organizational and interpersonal sills
- Experience with customer service
- Familiarity with computers and other office equipment
- Ability to maintain confidentiality of sensitive information
- Ability to prioritize responsibilities
- Must be able to act calmly and effectively in busy or stressful situations
- Knowledge of insurance plans and procedures
- Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
- Must be able to establish and maintain effective working relationships with managers and peers.
Nice To Haves
- Certification/Licensure: Not required
Responsibilities
- Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
- Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
- Coordinate processes and route all paperwork as required to meet physician and facility requirements
- Initiate and track medical clearances as required by physician or physician extender
- Initiate authorization for procedures, surgeries, ancillary services or medical supplies
- Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
- Complete all “tasks” and orders in a timely manner
- Scan internal documents accurately into patient’s medical record
- Demonstrate courteous and helpfulness toward patients and their families
- Display flexibility in work schedule dependent on clinic needs
- Other duties as assigned
- Maintains strictest confidentiality in accordance with HIPAA compliance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
