Surgical Scheduler - Otolaryngology - Abington - Full-Time Days

Jefferson Health Plans

2d•Onsite

About The Position

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

Requirements

HS Diploma or equivalent required.
Customer service and/or patient facing healthcare experience preferred.
Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
Ability to process and interpret data
Ability to multi task while managing a time sensitive workload

Responsibilities

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
Provides patient with all necessary pre-operative instructions
Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.

Benefits

medical (including prescription)
supplemental insurance
dental
vision
life and AD&D insurance
short- and long-term disability
flexible spending accounts
retirement plans
tuition assistance
voluntary benefits
tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service