Surgical Scheduler III - Corporate Woods

University of Rochester•Town of Brighton, NY

32d•$20 - $26•Onsite

About The Position

The Surgical Scheduler III is responsible for scheduling cases to be performed in a surgery center, coordinating with physician offices. This role involves managing physician block time for maximum efficiency, coordinating with materials management for necessary equipment and supplies, and facilitating patient flow through the pre-operative process. The position is full-time and operates within the Ophthalmology department.

Requirements

High School diploma and 2 years relevant experience required
Or equivalent combination of education and experience

Nice To Haves

Medical Terminology
Experiences with surgical/appointment scheduling software (such as Flowcast)
Electronic medical records
Demonstrated customer relations skills

Responsibilities

Collaborates with OR nursing and anesthesia regarding scheduling surgical cases for assigned provider(s).
Arranges surgery schedule with preferences for medical necessity, as well as patient and/or equipment conflicts and surgeon preferences.
Corresponds with surgeon offices for needs, cancelations, pre-op/post-op care/testing/appointments.
Contacts patients to confirm and schedule pre-op and post-op testing and appointments.
Coordinates Prior Authorization Insurance requests in required timeframes.
Sends patient required surgical information/ documentation.
Ensures all aspects of surgery have been documented in patient’s chart correctly.
Books cases in appropriate system(s).
Adds scheduled cases to Provider’s calendar.
Organizes and plans Provider’s schedules to ensure surgeries are scheduled in a timely manner on designated OR days.
Coordinates combo surgery cases with other Providers and their support staff.
Requests and coordinates schedules with facility to accommodate additional and/or extra needed OR time based on case needs.
Within scope of practice, contacts patients via phone and electronically to answer any questions the patient may have.
Completes faxing, copying, and mailing copies of letters to patients and completes paperwork as appropriate/needed.
Other duties as assigned.