Surgical Scheduler - Cardiac Surgery (FT, Days)

Thomas Jefferson UniversityPhiladelphia, PA
Onsite

About The Position

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients. This position will be 100% in office, Monday-Friday, 8am-4:30pm.

Requirements

  • HS Diploma or equivalent required

Nice To Haves

  • Customer service and/or patient facing healthcare experience preferred

Responsibilities

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
  • Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure
  • Completes pre-procedure phone calls and confirms appointment times with patients via telephone
  • Provides patient with all necessary pre-operative instructions
  • Adheres to HIPAA privacy and security requirements.
  • Ensures compliance with all applicable federal, state, and local regulatory standards
  • Other duties as requested or assigned

Benefits

  • medical (including prescription)
  • supplemental insurance
  • dental
  • vision
  • life and AD&D insurance
  • short- and long-term disability
  • flexible spending accounts
  • retirement plans
  • tuition assistance
  • voluntary benefits
  • tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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