Surgical Facilitator
About The Position
Plans and organizes activities related to surgery services within a hospital or outpatient surgery center to ensure patient needs are met in accordance with instructions of physician and hospital or administrative procedures. Reviews surgical packets for correctness. Creates surgical schedule to ensure a smooth flow of patients. Consults with nurse managers on nursing problems and interpretation of hospital or center policies to ensure patient needs are met. Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol. Schedule patients in person or over the phone for the recommended surgical procedure completing all necessary paperwork, and enters appointment into computerized scheduler, updating information as necessary. Reviews surgical packet with patients while going over all enclosed paperwork and details involved with the surgery. Create surgical packets to be kept in the department with the necessary consents and medical paperwork attached and sorted. Scans surgical packets. Collection for multifocal lenses and self pay patient payments if necessary. Coordinates activities with other departments, or doctor offices if necessary. Schedules the procedure with the facility (if required). Forwards necessary information to facility for surgery. Verify insurance eligibility and obtain any necessary referrals/authorizations for the surgeon and the facility if required. Obtain the required medical clearance if necessary. Answers telephone/emails and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Confirms patient surgery appointment with all necessary information to make sure all questions have been answered and information is clear.
Requirements
- Ability to travel to ASC and Omni Eye Services locations as needed.
- Ability to plan and organize activities related to surgery services.
- Ability to review surgical packets for correctness.
- Ability to create surgical schedules.
- Ability to consult with nurse managers.
- Ability to ensure patient needs are met.
- Ability to schedule patients in person or over the phone.
- Ability to complete necessary paperwork.
- Ability to enter appointments into a computerized scheduler.
- Ability to review surgical packets with patients.
- Ability to create and sort surgical packets.
- Ability to scan surgical packets.
- Ability to collect payments.
- Ability to coordinate activities with other departments or doctor offices.
- Ability to schedule procedures with facilities.
- Ability to forward necessary information to facilities.
- Ability to verify insurance eligibility.
- Ability to obtain referrals/authorizations.
- Ability to obtain medical clearance.
- Ability to answer telephone/emails.
- Ability to confirm patient surgery appointments.
Responsibilities
- Travels to ASC and Omni Eye Services locations as needed.
- Plans and organizes activities related to surgery services.
- Reviews surgical packets for correctness.
- Creates surgical schedule.
- Consults with nurse managers on nursing problems and interpretation of hospital or center policies.
- Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol.
- Schedules patients in person or over the phone.
- Completes all necessary paperwork.
- Enters appointment into computerized scheduler, updating information as necessary.
- Reviews surgical packet with patients.
- Creates surgical packets to be kept in the department.
- Scans surgical packets.
- Collects payments for multifocal lenses and self pay patients.
- Coordinates activities with other departments or doctor offices.
- Schedules the procedure with the facility.
- Forwards necessary information to facility for surgery.
- Verifies insurance eligibility and obtains any necessary referrals/authorizations.
- Obtains required medical clearance.
- Answers telephone/emails and responds to inquiries or directs callers.
- Initiates a triage slip for response by medical personnel.
- Confirms patient surgery appointment with all necessary information.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
