Surgical Estimator

Hudson Regional Hospital • Secaucus, NJ

48d • $24 - $25

About The Position

Responsible for providing patient out of pocket estimates and surgical estimates to elective surgery candidates in advance of procedure.

Requirements

• Excellent computer skills.
• Ability to read, understand and follow detailed procedures.
• Analytical, numerical and reasoning abilities necessary.
• Proven skills of critical thinking, problem solving, and decision making.
• Ability to prioritize, organize, and handle a high volume workload efficiently.
• Strong organizational skills.
• Ability to work in a fast paced environment.
• Ability to provide excellent customer service internally and externally.
• H.S. Diploma.
• 4+ years’ experience in a hospital, ASC or physician office setting.
• Previous related operational experience.

Responsibilities

• Calculating costs and preparing estimates for surgeries.
• Utilizing payer websites to determine current patient out of pocket amounts due and estimate procedure cost and reimbursement.
• Communicating out of pocket estimates to patients in advance of surgery and recording communications in the system.
• Escalating issues and concerns.
• Maintaining positive relationships with all customers, employees, physicians, patients, visitors, and guests.
• Using sound customer relation practices and maintaining high levels of visibility and accessibility.
• Understanding various payer reimbursement methodologies.
• Documenting results and alerting supervisors or managers of trends.
• Completing productivity reports and submitting them to supervisors within the established timeframe.
• Supporting the department's customer service and performance improvement goals.
• Collaborating with other staff to enhance patient care and service.
• Maintaining strict confidentiality of patient information.
• Performing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED