Surgical & Clinical Access Manager
Manhattan Specialty Care•Manhattan, NY
•Onsite
About The Position
Manhattan Gastroenterology / Midtown Endoscopy & Surgical Center is seeking an experienced, data-driven Surgical & Clinical Access Manager to oversee and optimize clinical and surgical scheduling across the practice and ambulatory surgical center.
Requirements
- Bachelor’s degree in Healthcare Administration, Business, Operations, or related field; equivalent experience may be considered.
- 3–5 years of healthcare scheduling, patient access, surgical scheduling, or clinical operations experience.
- Experience with EHR and scheduling systems required; eClinicalWorks experience preferred.
- Strong analytical, organizational, communication, and problem-solving skills.
Nice To Haves
- Leadership or management experience preferred.
Responsibilities
- Oversee clinical and surgical scheduling, provider templates, and surgical blocks.
- Maximize provider, appointment, procedure, and operating room utilization.
- Monitor cancellations, no-shows, backfill opportunities, waitlists, and schedule capacity.
- Identify scheduling gaps, access barriers, and opportunities to improve patient conversion.
- Develop and monitor scheduling KPIs, reports, and performance dashboards.
- Lead and support scheduling staff, including training, workflow management, and accountability.
- Partner with physicians, clinical teams, front desk, AfterCare, billing, and administration to improve patient access and operational efficiency.
- Identify workflow issues and implement process improvements to increase productivity and reduce unused capacity.
Benefits
- Medical, Dental & Vision Insurance
- PTO
- Vacation
- 401(k)
- A professional and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
