Surgery Scheduling Coordinator

USPI•Buford, GA

5h•Onsite

About The Position

The Scheduling Coordinator is responsible for scheduling all patients for the surgery center. The position has significant communication requirements with the practice office. The job requires excellent communication skills to build collegial relationships with surgeons, patients and staff. The position may also require assisting with insurance verification and/or other areas key to the continuity of patient care.

Requirements

Excellent communication skills to build collegial relationships with surgeons, patients and staff
Assisting with insurance verification and/or other areas key to the continuity of patient care
Understanding limitations and requirements of instruments and equipment
Must be able to remain stationary for up to 40% of the time
May be exposed to changes in temperature or humidity
May be exposed to dust, fumes or gases occasionally
May be near moving machinery occasionally
Must be able to move up to 30 pounds occasionally
Performs tasks that involve exposure to blood, body fluids or tissues.

Responsibilities

Schedules all surgical procedures, including overall coordination of schedule
Obtains and enters all necessary information from surgeon or scheduler requesting OR time
Coordinates instruments and equipment for each procedure, including understanding limitations and requirements
Identifies & implements solutions that improve scheduling efficiency and practice
Effectively manages utilization, potential efficiencies and communication with physician offices to identify solutions
Assists other employees and with other duties as required
Communicates with center leadership team regarding all scheduling issues. Keeps center team informed of changes affecting the schedule
Is an active participant in all leadership discussions related to the schedule, and physician office issues
Communicates special equipment, instrument, supply, anesthesia, and staffing requests to the center leadership team
Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place
Manages any conflict and issues that occur between the physician offices and the center
Communicates with physician offices to proactively manage block time, including identifying scheduling issues before they occur, including block time releases, block time utilization. Keeps physician offices informed of any center changes.
Build relationships with current and new physicians by resolving issues, communicating effectively and efficiently managing patients
Participates on center projects, programs and activities as appropriate
Focuses on overall center efficiency, including maximizing block time, identifying efficiencies to facilitate patient care, minimizing down time of rooms between cases
Proactively reaches out to office schedulers to identify additional cases that could be scheduled, with a consistent focus on providing earning business through superior patient care and service
Looks for ways to overcome obstacles to appropriately schedule cases
Identifies opportunities to partner with office schedulers to identify additional cases that can be scheduled
Proactively assists physician offices by training new physician office schedulers, including visiting physician office, center tours and other tasks as required.