Surgery Scheduling Associate (Outpatient) | Full Time Regular | Dayshift

Adventist Health•St. Helena, CA

1d•Onsite

About The Position

Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.

Requirements

High School Education/GED or equivalent
Associate’s/Technical Degree or equivalent combination of education/related experience
Medical Assistant certification
Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification from approved vendor per AH policy

Responsibilities

Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate.
Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary.
Files, photocopies and scans client records.
Assesses operating room, staff, equipment and instrument availability before scheduling cases.
Ensures computer and office-equipment knowledge are maintained up to date.
Prepares daily reports and generates monthly statistical reports, in adherence with established procedures.
Schedules daily operating room (OR) use.
Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
Provides daily operating room schedules, call sheets and pre-admission visit schedules.
Works with appropriate departments to ensure accurate and timely information for patient billing.
Schedules nursing staff, receives referrals and assigns tasks to appropriate staff.
Schedules new nursing staff for one-on-one training with existing staff.
Performs other job-related duties as assigned.