Come explore opportunities with UofL Health as a Surgery Scheduler!
About The Position
Come join a great team and work great hours- 8a-5p! We have opportunities in the following locations: Downtown Medical Center East UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Requirements
- High School Diploma or GED/ equivalent
Nice To Haves
- Two (2) years of medical office experience
Responsibilities
- Works reception desk, check-in/check-out position, and surgery scheduling on a rotation basis
- Enters and updates patient demographic and insurance information in computer
- Schedules, reschedules and verifies patient appointments identifying acute disorders as high priority and prioritizes less acute disorders
- Provides full-cycle surgery scheduling and patient surgery consenting, to include but not limited to: pre and post op testing, communicating financial requirements, patient consent, hospital reservations, final surgery clearance, and physician scheduling
- Obtains patient referrals and verifies insurance eligibility
- Obtains authorizations for surgery and radiology testing ordered by the physician for surgery
- Answers multiline telephone, triage patient calls, handle complaints, retrieve and process voice messages
- Organizes and maintains patient files in the electronic health record, as needed
- Creates and mails new patient information packets, copies and mails medical records requests; provides medical records coverage, as requested
- Works patients’ reschedule report and daily call log
- Mails/faxes reports/correspondence to physicians, patients and third parties
- Retrieves faxes, lab reports and mails
- Maintains compliance with all company policies, procedures and standards of conduct
- Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
