Surgery Scheduler Podiatry

Banner Medical Group•Peoria, AZ

10d•Onsite

About The Position

This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families. The Surgery Scheduler will provide scheduling for the Podiatry Department as well as for an upcoming PM & R provider. This role is crucial in ensuring patients have a positive experience and works collectively with a dedicated group of healthcare professionals.

Requirements

High school diploma/GED or equivalent working knowledge.
2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
Knowledge of medical terminology is required.
Knowledge of payor contract terms and processes.
Excellent organizational skills.
Effective human relations and communication skills.
Effective teamworking skills.
Ability to meet deadlines and productivity standards.
Knowledge of word processing and spreadsheet software.
Ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system.
Verifies and reviews physician privilege status prior to scheduling and interfaces with the medical staff office to maintain a log of current privilege status.
Acquires authorization numbers, History and Physicals, and results of laboratory tests, verifying they are current.
Orders previous medical records for the day of the procedure, when necessary.
Types and prints physician orders for multiple physicians and departments.
Schedules and maintains physician block time, and block time releases.
Enters physician’s orders for lab, blood bank, medical imaging, and cardiology.
Enters results of diagnostic tests, patient registration information and patient charges.
Compiles data and prepares statistical reports for management.
Conducts charge management audits for the assigned area, reconciles charge packet information with the audit, and corrects missed or incorrect charges.
Acts as a receptionist to the assigned unit, answers phones, and relays messages.
Greets and directs patients, visitors, physicians, and families, and answers questions about policies and procedures.
Acts as a liaison among nursing units, physicians, and staff to relay patient data.
Screens requests for patient information and refers to appropriate staff.
Records and types minutes of staff meetings, when required.
Prepares and distributes staff call roster each month.
Enters facility work orders and supply orders when required by the assigned department.
Requests repairs/maintenance for business machines in the department.
Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
Responsible for scheduling surgeries and procedures and maintaining a smooth workflow in the area.
Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.