Surgery Scheduler

US Foot & Ankle Specialists•Charleston, WV

28d•Onsite

About The Position

Foot & Ankle Clinic of the Virginias, A division of US Foot & Ankle Specialists, is seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing podiatry team. This role is responsible for coordinating surgeries, obtaining authorizations, communicating with patients, and ensuring a smooth scheduling process from start to finish. The ideal candidate is highly organized, communicates well with patients and providers, and thrives in a fast-paced medical office environment.

Requirements

High School Diploma or GED required
Ability to maintain HIPAA compliance and confidentiality at all times

Nice To Haves

Previous surgery scheduling, medical scheduling, or medical office experience preferred
Knowledge of insurance verification, pre-authorizations, CPT/ICD-10 coding, and medical terminology preferred
Strong communication, organization, and multitasking skills
Ability to work efficiently in a fast-paced healthcare environment
Strong attention to detail and customer service skills
Experience with EMR/EHR systems and Microsoft Office preferred

Responsibilities

Coordinate and schedule surgeries for physicians and patients
Contact patients regarding surgery dates, instructions, and required testing
Verify insurance benefits and obtain prior authorizations for surgeries, facilities, and DME
Schedule procedures within the EMR system and maintain accurate documentation
Communicate with surgery centers, vendors, and physician offices to ensure all required paperwork is completed
Send surgery information and pre-op instructions to patients
Maintain organized surgery records and scan documentation into the EMR
Respond promptly to phone calls, faxes, and messages
Support a positive patient experience throughout the surgical scheduling process