Surgery Scheduler
About The Position
The Los Angeles Cancer Network (LACN) is dedicated to providing exceptional, individualized cancer care, integrating the latest advancements with compassion. They are committed to patient and family education and support throughout the treatment journey, offering unique approaches tailored to each patient's condition, age, and other factors. LACN actively participates in clinical research, promotes early detection screenings, and provides innovative treatments, partnering with OneOncology to remain at the forefront of cancer research. The organization seeks talented and highly-motivated individuals who are passionate about supporting community oncologists and their patients. The Surgery Scheduler role involves coordinating all surgical procedures, ensuring accurate clinical and insurance coding, and maintaining communication with hospital departments and physician offices regarding scheduling.
Requirements
- Knowledge of computer/telephone support, preferably in the healthcare industry
- Strong customer service background, preferably in a healthcare setting
- Excellent written and verbal communication skills
- Competence with computer processing functions and other standard office equipment
- Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
- Ability to manage and prioritize multiple tasks
- Ability to resolve customer issues calmly and professionally with diplomacy and tact
- Ability to work independently with minimal supervision
- Strong organizational skills
- Great Customer Service Skills
- Knowledge of medical terminology specifically in Oncology/Hematology
Nice To Haves
- Previous Oncology/Hematology experience
Responsibilities
- Schedules surgery procedures using OncoEMR
- Answers the phones in a professional and courteous manner
- Completes daily surgical schedule
- Assures appropriate coordination with other hospital departments when special surgical needs occur
- Publishes an accurate daily call list and forwards to staffing department
- Sends orders to NMS to obtain authorization for surgery
- Calls patient to provide surgery/pre-op/post-op instructions
- Coordinates with the hospital for surgery date once authorization is obtained from NMS
- Coordinates and assists the surgeon
- Adds to surgery calendar
- Calls patient with the date of surgery and schedules their post-op appointment
- Receives radiology orders from the Provider
- Sends radiology orders to NMS for authorization approval
- Faxes approved orders and authorization to the imaging center
- Calls patients to provide imaging center information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
