Surgery Scheduler

ThedaCare • Appleton, WI

1d • Onsite

About The Position

The Surgery Scheduler coordinates and schedules inpatient and outpatient surgeries and procedures with anesthesia, team leaders, surgeons, physician offices, and other hospital departments to ensure correct equipment, tools, and time are allocated for procedures. This role is crucial for ensuring the smooth operation of surgical services by managing the scheduling process effectively.

Requirements

• High School diploma or GED preferred
• Must be 18 years of age
• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Responsibilities

• Schedules requests for surgeries and procedures to accommodate appropriate parties.
• Demonstrates service skills to provide an exceptional customer service experience.
• Proactively problem solves access to meet stakeholder needs and optimize resource utilization.
• Performs administrative tasks related to the surgery/procedure to ensure timely delivery of care, including obtaining or verifying prior authorization or performing patient registration.
• Addresses patterns of access concern and escalates to appropriate leader or group.

Benefits

• Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare
• Continued opportunities for learning and development
• Accessible and transparent leadership
• Commitment to work/life balance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED