Surgery Scheduler

Citizens Health•Colby, KS

1d•Onsite

About The Position

Citizens Health is looking for a scheduler to work full-time in the surgery clinic at Citizens Medical Center. The scheduler will report to the Surgery Manager. The role involves greeting patients, checking them in, answering phones, performing surgery scheduling for internal and external providers, overseeing outreach scheduling, maintaining the clinic's schedule, coordinating referrals, managing patient records and billing information, and completing other assigned duties.

Requirements

One year experience in a medical office preferred.
Knowledge of medical terminology preferred.
Word processing and computer experience.
Possess interpersonal skills needed to function in a ‘team’ setting.
Be a self-starter who takes initiative, is open minded and a team player.
Maintain a positive attitude with good energy.
Create a positive, supportive working atmosphere.
Display integrity and accountability.
Accept and respond to constructive criticism and suggestions and strives for self-improvement.
Adhere to organization policies and procedures.
Arrive at work on time and when scheduled.
Demonstrate flexibility, initiative and ingenuity in performing job tasks.
Demonstrate professional conduct and maintains professional appearance.
Demonstrate behavior that reflects the image of the institution.

Nice To Haves

Additional appropriate education may be substituted for one year of experience.

Responsibilities

Greet patients and visitors in a prompt, courteous, and helpful manner.
Check in patients, verify and update necessary information in the medical record.
Assist patients with ambulatory difficulties.
Answer telephone, screen calls, take messages, and provide information.
Screen visitors and respond to routine requests for information.
Perform all Surgery scheduling for internal and external providers, oversee outreach scheduling and a point of contact for outreach facilities and clinics.
Maintain Surgery Clinics routine day to day schedule, coordinate referrals.
File charts, coordinate lab work, physician's reports, etc.
Manage dictation files and transcribed reports, create patient accounts, coordinate billing information from outreach to billing department, create all of Surgical Clinic's incoming and outgoing patient medical records.
Complete other duties as assigned.