Surgery Scheduler

OrthoVirginia • Chesapeake, VA

27d • Onsite

About The Position

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care. Help Patients Navigate Their Surgical Journey At OrthoVirginia , we help people move better, feel better, and get back to the activities they love. As Virginia's largest orthopedic specialty practice, our Surgery Schedulers play a critical role in ensuring patients receive a seamless experience from scheduling through surgery. We're looking for a highly organized and detail-oriented Surgery Scheduler who thrives in a fast-paced healthcare environment. In this role, you'll partner with physicians, patients, surgery centers, hospitals, and insurance providers to coordinate surgical procedures while ensuring every detail is in place for a successful patient experience.

Requirements

• High school diploma or equivalent.
• Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
• Knowledge of medical terminology; surgical terminology and orthopedic experience are a plus.
• Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
• Experience with electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently, think critically, and resolve issues with minimal supervision.

Nice To Haves

• Surgical terminology knowledge
• Orthopedic experience

Responsibilities

• Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
• Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
• Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
• Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
• Educating patients on surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
• Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
• Coordinating physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
• Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
• Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED