Surgery Scheduler Gastroenterology

Banner Medical Group•Mesa, AZ

21h•Hybrid

About The Position

As a Surgery Scheduler with Banner Gastroenterology Clinic, you will be working with 4 Physicians and 6 APP's. Your primary role will be assisting patients in scheduling their procedures, coordinating benefits, procedure locations, and other aspects of their care. We are seeking an individual with a positive attitude who is eager to support patients on their healthcare journeys. This position involves training in Chandler, AZ, followed by a move to our Mesa, AZ location.

Requirements

High school diploma/GED or equivalent working knowledge.
2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
Knowledge of medical terminology.
Knowledge of payor contract terms and processes.
Excellent organizational skills.
Effective human relations and communication skills.
Effective teamworking skills.
Ability to meet deadlines and productivity standards.
Knowledge of word processing and spreadsheet software.
Ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system.
Verifies and reviews physician privilege status prior to scheduling and interfaces with the medical staff office to maintain a log of current privilege status.
Acquires authorization numbers, History and Physicals, and results of laboratory tests, ensuring they are current.
Orders previous medical records for the day of the procedure, when necessary.
Types and prints physician orders for multiple physicians and departments.
Schedules and maintains physician block time, and block time releases.
Enters physician’s orders for lab, blood bank, medical imaging, and cardiology.
Enters results of diagnostic tests, patient registration information, and patient charges.
Compiles data and prepares statistical reports for management.
Conducts charge management audits for the assigned area, reconciling charge packet information with the audit.
Identifies missed or incorrect charges and corrects them when appropriate.
Acts as a receptionist to the assigned unit, answering phones and relaying messages.
Greets and directs patients, visitors, physicians, and families, answering questions about policies and procedures.
Acts as a liaison among nursing units, physicians, and staff to relay patient data.
Screens requests for patient information and refers them to appropriate staff.
Records and types minutes of staff meetings, when required.
Prepares and distributes the staff call roster each month.
Enters facility work orders and supply orders when required by the assigned department.
Requests repairs/maintenance for business machines in the department.
Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
Maintains a smooth workflow in the area.
Works with minimal supervision, under stressful situations, sets priorities, and maintains highly confidential information.