Surgery Scheduler- Dr. Morrison/Dr. Dumberger- South Park (47531)

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Charlotte, NC

1d•Onsite

About The Position

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment. We are seeking a detail-oriented and patient-focused Surgery Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless scheduling and an exceptional patient experience.

Requirements

High school diploma or equivalent required
Minimum 1 year of experience in a medical office setting required
Strong attention to detail and accuracy
Knowledge of medical terminology, procedures, and workflows
Excellent communication and customer service skills
Ability to multitask in a fast-paced environment
Strong problem-solving and critical thinking skills
Proficiency in Microsoft Office and EHR systems

Nice To Haves

surgical scheduling
insurance verification
Epic experience

Responsibilities

Schedule all surgical procedures for assigned physicians, including post-operative visits
Serve as liaison between physicians, clinical teams, and patients
Verify physician orders, CPT codes, and diagnoses for accuracy
Prepare surgical documentation, including consents, clinical notes, and test results
Coordinate surgical instruments, equipment, and scheduling logistics
Manage physician block time and identify opportunities for improved scheduling efficiency
Respond to patient inquiries and provide pre- and post-operative instructions
Document all patient communications accurately in the EHR
Ensure accurate scheduling of procedures, including correct site, time, and resources
Assist clinical team members with clinic support as needed