Surgery Scheduler - General Surgery - Marietta

5000 Wellstar Medical Group, LLC • Marietta, GA

22h • Onsite

About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Requirements

• High school diploma or equivalent.
• Minimum 2 years experience working in a surgical office setting or medical scheduling.
• Strong customer service skills, good communication and organizational skills.
• Basic insurance carrier and pre-certification knowledge and computer skills.
• The individual must be able to communicate and understand verbal and written English language and display a positive attitude.

Nice To Haves

• Medical Terminology preferred.

Responsibilities

• Scheduling surgeries
• Post the surgery to the physicians calendar
• Notify any vendors needed for the surgery
• Coordinate any co-surgeries with other physicians offices
• Obtaining prior authorization for surgeries
• Completing all paper work associated with the surgeries
• Faxing all paperwork associated with the surgery to the hospital as well as to the insurance company
• Manage scheduling templates for the providers in Epic
• Keeping the surgery calendar up to date and current
• Review the schedule for double bookings and scheduling errors that need to be corrected
• Review the records for all new patients requesting a new appointment and discuss these with physician/s to get a time frame that the patient needs
• Reviewing the physicians schedule to appropriately schedule patients based on their medical condition
• Complete forms and paper work for patients (FMLA, disability, etc.) and follow up with any additional information needed
• Assists other areas of Scheduling when needed.
• Meets Service Recovery and Customer Service Guidelines as needed.
• Provides appropriate telephone etiquette and scripting
• Assists in training new employees and assures proper documentation of training as needed.
• Understands existing lines of communication and authority, handles communications properly and is dependable and cooperative.
• Communicate scheduling issues to patient, facility, and/or office staff.
• Works well with Staff and understands appropriate department process.

Benefits

• Support to do more meaningful work—and enjoy a more rewarding life.
• Connect with the most integrated health system in Georgia, and start a future that gives you more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED