Surgery Scheduler

Ventura Orthopedics•Thousand Oaks, CA

4d•$24 - $27•Onsite

About The Position

Join the Ventura Orthopedics Team! Make a Difference Behind the Scenes of Exceptional Patient Care. Are you highly organized, detail-oriented, and passionate about helping patients navigate their healthcare journey? Ventura Orthopedics is seeking a dedicated Surgery Scheduler to join our team. In this critical role, you will coordinate surgical procedures, obtain insurance authorizations, and serve as an important liaison between patients, providers, hospitals, and insurance companies. If you enjoy working in a fast-paced healthcare environment where your organizational skills directly impact patient care, we'd love to hear from you! At Ventura Orthopedics, we believe our employees are our greatest asset. We are committed to providing a supportive workplace where team members can grow professionally while making a meaningful difference in the lives of our patients.

Requirements

High School Diploma or GED required
12 to 18 months of related healthcare, medical scheduling, insurance verification, or administrative experience preferred
Equivalent combination of education and experience may be considered
Strong computer and office technology skills
Ability to maintain confidentiality and professionalism
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Outstanding customer and patient service skills
High attention to detail and accuracy
Ability to prioritize multiple tasks in a busy environment
Professional and compassionate demeanor
Team-oriented mindset with a positive attitude
Ability to read and interpret policies, procedures, and medical documentation
Basic mathematical skills, including percentages and calculations
Strong problem-solving and critical-thinking abilities
Ability to work independently and adapt to changing priorities
Ability to remain stationary for extended periods while working at a computer
Frequent communication with patients, providers, and staff
Ability to move throughout the office as needed
Ability to occasionally lift or transport up to 25 pounds
Visual ability to review schedules, medical records, and documentation

Responsibilities

Schedule surgeries and pre-operative appointments
Coordinate surgery schedules with physicians, hospitals, and surgical facilities
Verify patient insurance eligibility and benefits
Obtain insurance precertification's and authorizations
Secure surgery authorizations for workers' compensation and industrial patients
Communicate surgical instructions and information to patients
Prepare and mail patient surgery packets and related materials
Locate and pull patient charts for scheduled procedures
Complete surgery scheduling forms required by hospitals and surgical centers
Maintain accurate scheduling records and documentation
Provide exceptional customer service to patients, families, providers, and staff
Perform other duties as assigned