Surgery Scheduler - West Lake Surgery Center
About The Position
The Surgery Scheduler is responsible for scheduling all surgical procedures and identifying resource needs to support the daily operations for the Ambulatory Surgical Center (ASC). This role involves performing administrative tasks to coordinate and facilitate patient care, including obtaining and updating patient clinical, demographic, and financial information. The scheduler will also coordinate resource needs with leadership, distribute the daily surgical schedule, track cancellations, monitor block time, and potentially provide backup for business office functions. Additionally, the role supports medical record maintenance and provides customer service to patients, families, and the healthcare team.
Requirements
- High School diploma or GED.
- Two (2) years surgery scheduling experience.
- Ability to follow tasks through to completion, understand & relate to complex ideas/concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks/projects.
- Ability to read small print, hear sounds & voice/speech patterns, give/receive instructions & other verbal communications (in-person &/or over the phone/computer/device/equipment assigned) with some background noise.
- Perform manual dexterity activities &/or grasping/handling.
- Use a computer / other technology.
- Sit with the ability to vary/adjust physical position or activity.
- Maintain a safe working environment & use available personal protective equipment (PPE).
- Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
- Ability to provide assistance in the event of an emergency.
Nice To Haves
- Associate degree in business.
Responsibilities
- Schedule outpatient surgeries and procedures.
- Obtain, add, or update scheduled patient clinical, demographic & financial / insurance information into Center systems.
- Coordinate / communicate with leadership resource (e.g., equipment, people, services) needs.
- Distribute daily surgical schedule.
- Participate in quality / operations improvement processes.
- Track cancellations.
- Monitor / maintain / release block time.
- May provide coverage / backup to Center’s business office functions / roles (e.g., Receptionist / Admitting Clerk).
- Support medical record maintenance / updates & other clerical functions.
- Provide customer service to patients, families & members of the healthcare team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
