Surgery Scheduler Orthopedic Office- Full Time - Days

Mohawk Valley Health System•City of Utica, NY

20h•Onsite

About The Position

The MD Scheduler works with providers, patients and operating room resources to schedule surgeries, procedures, pre-admission testing and post-operative appointments. Acts as a liaison between patients, clinical staff and providers.

Requirements

High school diploma or GED required.
One year related experience and or training, or equivalent combination of education and experience.
Experience with insurance company rules and regulations.
Medical Terminology strongly recommended
Computer skills.
Outstanding communication (verbal and written) and interpersonal skills.
Ability to prioritize and be well organized.

Responsibilities

Schedule surgeries utilizing appropriate CPT codes and ICD-10 codes.
Coordinate with other surgeon schedules when necessary to have multiple surgical disciplines on the case.
Schedule Pre Admission Testing (PAT) and post operation appointments.
Communicate with patients regarding surgery, testing and appointment details via telephone, email or letter as appropriate.
Ensure consent forms are completed and sent to Ambulatory Surgery Unit ASU for each appropriate surgical area.
Communicate with Operating Room (OR) and Ambulatory Surgery Unit (ASU).
Communicate with providers regarding surgeries, labs, patient issues via Epic messages.
Schedule medical clearances for surgeries (medical/cardiac etc.) Type letters, fax clinical results, send Epic letters. Schedule additional testing as needed.
Open case requests for Operating Room.
Complete insurance authorizations. Contact insurances companies, set up peer to peers, prepare appeals, communicate clinical results, and obtain authorizations prior to surgery.
Manage provider block schedule. Release days for Operating Room schedule or find additional time in ORs to add to provider schedule.
Contact representatives for necessary needs for Operating Room cases.
Arrange biopsies or pre-surgery testing.
Ensure all pre-surgery authorizations for imaging testing and referrals are complete.
Provide back-up coverage for front desk duties (patient registration, phone coverage, routing messages to providers/nurses, etc.).
Communicate with other surgical departments such as Interventional Radiology regarding needs of patients.
Serve as backup for imaging authorizations and external referrals.
Perform related duties as assigned.